Job Description

With ride-hailing, on-demand delivery, and autonomous vehicles, options for transporting people and goods have never been so plentiful – or presented so many emerging risks. Drawing on Liberty’s vast commercial and personal lines expertise, Liberty Mutual Mobility Solutions (LMMS) represents an underwriting model that brings a full range of tailored solutions and nuanced pricing approaches to the sharing economy and new mobility marketplace. This dedicated practice combines creative commercial underwriting with actuarial, product development, client, and claims teams to deliver a robust insurance experience. Join our expanding underwriting team to foster change and innovation and partner with brokers and sharing economy and new mobility businesses to help this segment grow and thrive.

As an LMMS Underwriting Manager, you will manage a team of underwriting professionals responsible for renewing and pursuing opportunities to achieve a balanced, profitable, and quality book while protecting Company assets. In some cases, the accounts worked may be among the largest risk transfer opportunities or renewals in the company, with complex risk sharing structures and evolving coverage language. Responsibilities include risk assessment, coverage and pricing analysis, broker/partner communication and management, and industry thought leadership. This role requires strong analytical, communication, and negotiation skills in order to thrive in a dynamic and collaborative environment. You will develop and maintain effective business relationships with internal and external partners. You will apply an advanced level of expertise and judgment to evaluate scenarios, data, and recommendations prepared by underwriters, actuaries, and or cross-functional partners and provide guidance for risk selection and acceptance, coverage, and price for casualty business in select sharing economy and new mobility sectors. 

Responsibilities: 

• Leadership: Responsible for the retention, acquisition, and development of senior level underwriting talent. Formally manage, guide, mentor, and coach underwriters in both technical and professional skills. Foster an environment conducive to innovation, continuous improvement and product development.
• Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further underwriters’ skillset in qualifying, selecting and assessing sharing economy and new mobility risks. In addition to managing staff, may also be responsible for underwriting complex accounts.
• Agent/Broker Relationships : Establish and maintain high level of relationship management with key Agents and Brokers. Develop underwriters’ technical, negotiation, communication and general deal making skills.
• Portfolio Management: Evaluate portfolio performance based on profitability metrics, evolving risk scenarios, outcome and volatility ranges, reinsurance, opportunity metrics, and industry trends. Define UW team execution strategy and oversee execution of continuously improving portfolio in alignment with team objectives. Be the lead custodial of capital for your team.
• Quality Audit and Account Review: Collaborates with the LMMS SUO and the OOU to ensure files meet regulatory requirements and internal documentation standards. Coach underwriters to articulate thought process, decision making within both account reviews and file documentation.

• Bachelor’s degree or equivalent training plus at least 6 years of relevant and progressively more responsible production underwriting experience; MBA preferred; CPCU Designation preferred
• Advanced knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, pricing, and competitive landscape. In particular, advanced knowledge of commercial fleet and HNOA auto underwriting and/or product management experience (or other related functions) preferred
• Deep knowledge of the P&C industry, how to gather competitor/competitive intelligence, insurance product pricing, financial drivers of profitability; comprehensive understanding of legislative and Department of Insurance regulations
• Minimum two years of previous people management / supervisor experience preferred; Prior management experience within the insurance industry preferred
• Strategic thinker and hands-on contributor. Expert knowledge of all products, end-to-end, with passion for achieving results
• Ability to effectively interact with brokers and internal departments
• Strong verbal and written communications, and organizational skills
• Strong negotiation, analytical and decision-making skills
• Self-starter who will search for opportunities and challenges and then address them accordingly
• Strong relationship, negotiation, influencing and persuasive skills

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

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